Shipping

** Due to Warehouse lock downs & Flight delays as a result of snow, shipping may take longer than usual **

 

We offer word wide free shipping (items that are not on special offer/sale) with no additional taxes for all of our customers. We have warehouses in United States, United Kingdom and China. Depending on your location and product availability your shipping location may change.

Shipping Methods

  • USPS
  • Epacket
  • FedEx
  • UPS

Customer satisfaction is our number one priority, so we ship our product as soon as possible but we can't tell exact date because it depends on your location and other factors(weather, customs etc.). In holiday seasons shipping will be slow because we have to handle thousands of products.

Estimation
USA, UK, Canada, Europe: 10-20 days
Others: 15-30 days
We are not responsible for any custom fees.

Tracking
You will get your tracking information to your email within 2-7 days of your order. Please email us at support@twin-dogs.com for tracking details.

Processing Time: 2-7 business days
Processing time is order verification and packaging. All orders will be dispatched to airlines within 2-7 business days.

Shipping Time: 2-3 weeks
Shipping time refers to the time it takes for product to be shipped from our warehouse to your home.